How to add the ADD button to the cases related list on problem record in serviceoperations workspace

[ramireddysa]

Hi Team,

Could you please help me with how to add the ADD button to the  cases related list on problem record in sow.?T

@Dr Atul - LNG 

[Ankur Bawiskar]

@ramireddysa 

Hope you are doing good.

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[smacleod]

This worked for creating an action for the service operations workspace, but when I make a related list declarative action, I can get the button to show up where I need it in the Project workspace, but it will not open the modal page

[Tanushree Maiti]

Hi @ramireddysa 

Refer : How to enable a Declarative Action in a Related List

            Introduction to Declarative Actions

          Add a button on Incident Related List in service operation workspace 

https://www.youtube.com/watch?v=cBhfn3bFPxo

https://www.youtube.com/watch?v=OzUPW2h_PSo&t=8s

[ramireddysa]

Hi  , This is working, but I am facing another issue. whenever I try to add case, a new case record is getting created instead of associating an existing case. could you please help me