How to add the ADD button to the cases related list on problem record in serviceoperations workspace

ramireddysa
Kilo Explorer

10 hours ago

Hi Team,

 

Could you please help me with how to add the ADD button to the  cases related list on problem record in sow.?T

@Dr Atul G- LNG 

 

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Tanushree Maiti
Kilo Patron

5 hours ago

Hi @ramireddysa 

 

Refer : How to enable a Declarative Action in a Related List

            Introduction to Declarative Actions

          Add a button on Incident Related List in service operation workspace 

https://www.youtube.com/watch?v=cBhfn3bFPxo

https://www.youtube.com/watch?v=OzUPW2h_PSo&t=8s

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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