How to hide "New" button on catalog task in related list of RITM record in SOW

Naga jyothi sri
Tera Contributor

‎03-05-2024 10:42 PM

Hi,

I'm trying to hide "New" button on catalog task in related list of RITM record in service operations workspace. How to do this can anyone help me on this.

Attaching image for reference.

 

Thank you,

Jyothi

Screenshot 2024-03-05 204404.png

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Ashish Uplaikar
Tera Contributor

‎03-06-2024 12:29 AM

Hi @Naga jyothi sri ,

 

Steps to hide "New" button on catalog task in related list of RITM record :

  1. Go to All > List Actions from Application Navigator.
  2. Select "New" as shown in screenshotAshishUplaikar_1-1709713070412.png
  3. Go to "Action Exclusions" related list.AshishUplaikar_2-1709713281932.png

     

  4. Click "New" button on related list and give "Table name" and "View name"  AshishUplaikar_4-1709713623813.png

     

  5. Refresh Your Workspace and Check

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards,

Ashish

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Ashish1116
Tera Contributor

‎03-06-2024 12:40 AM

Hi @Naga jyothi sri ,

 

Steps to hide "New" button on catalog task in related list of RITM record :

  1. Go to "List Actions" from Application Navigator
  2. Select "New" record as shown in ScreenshotAshish1116_1-1709714191352.png
  3. Go to "Action Exclusions" related list and create new record Ashish1116_2-1709714296539.png
  4. Select "Table name" and "View Name" as shown in screenshot. Ashish1116_4-1709714391748.png

     

  5. Refresh the workspace and check

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards,

Ashish

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Shruti
Mega Sage
Mega Sage

‎03-06-2024 01:14 AM

Hi,

Navigate to Workspace Experience -> Related List action

Apply this filter and open the record

Shruti_0-1709716346200.png

Under Action exclusions related list create a new record to exclude "sc_task" table

Shruti_1-1709716409469.png

 

 

aniket_hadron
Giga Expert

‎03-06-2024 01:46 AM

Hello,

Here is a quick solution to this requirement without any script.

 

1. Got to UI actions and select the desired UI action.

2. In the related list of that particular UI action, in UI action Visibility tab.

3. Click on the "edit" button and select the desired view you want that NEW button shouldn't be visible and then click save.

4. Open the record in a new tab and change "Visibility" field from "Include" to "Exclude" and click update.

And you are DONE!

Reload the list view to see the changes. 

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