How to Hide/Remove 'Knowledge' and 'Knowledge Articles' from Agent Assist in SOW

[Sandeep D V]

I am working on configuring the Service Operation Workspace (SOW), specifically for the Agent Assist feature in the Incident Deflection search context. Currently, we are using the searcher option set to 'Knowledge and Pinned' for this context.

Is there a way to hide or remove the 'Knowledge' and 'Knowledge Articles' search resources from Agent Assist while still using the same searcher configuration?

Any suggestions to achieve this would be greatly appreciated.

Thanks in advance for your help!

[Sandeep D V]

Hi All,
Any suggestion on this issue?

[Ramkumar Thanga]

Hi Sandeep, 

Did you find the solution to remove the search source ?