Show Knowledge Article Activity Buttons in Playbook

[KantaSasaki]

A user with admin will see three buttons: Mark complete, Skip, and View article.
However, users without admin (Grant evt_mgmt_operator, pd_autor, playbook_write, playbook_admin, etc.) will only see View Article. Why?

[Community Alums]

Hi @KantaSasaki ,

That's by design and OOTB Strategy.

[KantaSasaki]

Do you mean that the "Mark Complete" and "Skip" buttons do not appear unless you have the admin role?
If there is a description in Docs, please let me know the link.

[KantaSasaki]

Also, the same user can delegate and see all the buttons in the Incident table, but not in Alert.

[Ankur Bawiskar]

@KantaSasaki 

Did you check the OOB actions are configured with what conditions?

It's an OOB behavior unless somebody has altered it.

If my response helped please mark it correct and close the thread so that it benefits future readers.