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How to hide the "New" Button specifically for the RITM list?

gsimoes
Tera Contributor

I've tried the declarative action suggestion mentioned here, and either it doesn't work or I can't find the right variation being used (have tried all I can find).  I need to hide this button in SOW:

gsimoes_0-1756497661427.png

 

2 ACCEPTED SOLUTIONS

Pradeep Thipani
Mega Sage

Hi @gsimoes ,

 

Yes, you need to deactivate the New button from the declarative action for workspace lists.

Find below the steps: 

 

PradeepThipani_1-1756580047084.png

 

Open the below record:

 

https://<<YOUR_INSTNACE>>.service-now.com/sys_declarative_action_assignment.do?sys_id=17c13e72731310...

 

In the below related list below, click on action executions:

 

PradeepThipani_2-1756581028174.png

 

using New button, exlude RITM table,

PradeepThipani_3-1756581147873.png

 

 

 

I have tried, this excluded the new button from the list view.

 

PradeepThipani_4-1756581197793.png

 

 

Hope this answers helps you !!

 

Thanks,

Pradeeep

 

 

 

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep

View solution in original post

Ajay_Chavan
Kilo Sage
Please check this declarative action assignment. It was created on the task table, which is a parent table.

[Link to declarative action assignment record: https://yourinstance.service-now.com/sys_declarative_action_assignment.do?sys_id=17c13e7273131010a0a79329faf6a794&sysparm_view=&sysparm_domain=null&sysparm_domain_scope=null]
Glad I could help! If this solved your issue, please mark it as Helpful and Accept as Solution so others can benefit too.*****Chavan A.P. | Technical Architect | Certified Professional*****

View solution in original post

8 REPLIES 8

@gsimoes  - Glad to hear that from you 😊

 

 

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep

Ajay_Chavan
Kilo Sage
Please check this declarative action assignment. It was created on the task table, which is a parent table.

[Link to declarative action assignment record: https://yourinstance.service-now.com/sys_declarative_action_assignment.do?sys_id=17c13e7273131010a0a79329faf6a794&sysparm_view=&sysparm_domain=null&sysparm_domain_scope=null]
Glad I could help! If this solved your issue, please mark it as Helpful and Accept as Solution so others can benefit too.*****Chavan A.P. | Technical Architect | Certified Professional*****

This was exactly what I needed, thank you!

JaishreeR
Giga Guru

@gsimoes 

Please find the below thread for your reference.

https://www.servicenow.com/community/developer-forum/hide-new-button-in-list-view/m-p/1525329/page/3

 

Thanks 

Jaishree Ramakrishnan