How to Redirect to a Form Page

MakhanlalM
Tera Contributor

In my ServiceNow Workspace, I have a list page that includes a "New " button. I have also created a custom form page for incident creation.

I would like to know how to redirect to the form page within the Workspace when they click on the "New" button

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@MakhanlalM 

what's your actual business requirement?

You want to show which form when New is clicked?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

MakhanlalM
Tera Contributor

I have created a list view page in UI Builder for my Workspace, which includes default buttons like Edit, Reports, and Create New Incident.

My requirement is:
When the "Create New Incident" button is clicked, it should open the new incident form either in the same tab or a new tab within the Workspace

MakhanlalM
Tera Contributor

I have created a list view page in UI Builder for my Workspace, which includes default buttons like Edit, Reports, and Create New Incident.

My requirement is:
When the "Create New Incident" button is clicked, it should open the new incident form either in the same tab or a new tab within the Workspace

VikMach
Mega Sage

Hi @MakhanlalM,

Simply copy the original one.
Attaching the snip of original "New" button that creates a new incident ticket.
Open this record, modify the Action label to to your desired Label like "Create New Incident" and change the Action name to like "create-new-uxf-create-new-inc", then on the form header, right click and Insert and Stay. This same button will show up on your incident list.

VikMach_0-1749393885780.png


VikMach_1-1749394151495.png



VikMach_2-1749394320309.png

 


Let me know if it worked.

Regards,
Vk