Updating content in "Record Information" tab in SOW

Mike Hashemi
Mega Sage

I am trying to update the "Record Information" tab for INC, CHG, RITM, and SCTASK. For example, I want to add a "watch list" card, but do not see how to do that.

 

The steps I have taken are:

  1. UI Builder -> Service Operations Workspace experience -> Record SNC page
  2. In the content pane, under Body\Form\Resizable panes container\right, selected Contextual sidebar -> selected Record Information SNC viewport -> duplicated so I can edit the tab
  3. In the content pane, I see Body\New Contact Cards Container

I tried adding different types of objects but I don't know how to hook these up to the record's watch list. I have attached a screenshot of (part of) the current state (including the most recent thing I tried adding) 

MikeHashemi_0-1770330787048.png

 

How do add cards to this tab?

1 REPLY 1

PoonkodiS
Mega Sage

Hi @Mike Hashemi 

PoonkodiS_0-1770331720330.png

you are talking about this part?

 

-Poonkodi