Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

How to remove right side panel in SOW

Sriram Pusuluri
Tera Contributor

Hi Team,

 

 

I want to remove right side panel in SOW

 

SriramPusuluri_0-1766149012904.png

How to remove this?

1 ACCEPTED SOLUTION

@Sriram Pusuluri 

Steps: (ensure you are in correct scope)

-> navigate to this variant "Announcement SNC"

https://instanceName.service-now.com/now/builder/ui/edit/experience/aa881cad73c4301045216238edf6a716/86ade92043076510ae791febb7b8f20e/274aa58953100110b662ddeeff7b12bd

-> remember the system property "glide.ux.user_criteria_enabled" should be present with value as true

-> click on Edit Audiences

AnkurBawiskar_0-1766419729612.png

-> click on Add Audience

AnkurBawiskar_1-1766419757573.png

 

-> Click Open audiences in platform

-> Click "New"

AnkurBawiskar_2-1766419805237.png

-> then add details like this and click Submit

AnkurBawiskar_3-1766419832912.png

-> select the newly created Audience

AnkurBawiskar_4-1766419886713.png

-> then ensure the roles to whom it has to be shown

-> repeat the same for "Upcoming Task SNC" and "Quick link SNC" variant

AnkurBawiskar_5-1766419999567.png

 

AnkurBawiskar_6-1766420027294.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

11 REPLIES 11

Ankur Bawiskar
Tera Patron

@Sriram Pusuluri 

go here and toggle off those Announcements and Upcoming Tasks

if you want to disable quick links also you can do

AnkurBawiskar_0-1766149809180.png

Before:

AnkurBawiskar_1-1766149842447.png

After Disabling

AnkurBawiskar_2-1766149876059.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Sriram Pusuluri 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

 

If I did this it will effect for everyone right, I want to do that for only one user

@Sriram Pusuluri 

I believe I shared a working solution based on your original question.

You didn't mention about removing it for only 1 user in your question.

Please mark my response as correct.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader