How to remove right side panel in SOW

Sriram Pusuluri
Tera Contributor

Hi Team,

 

 

I want to remove right side panel in SOW

 

SriramPusuluri_0-1766149012904.png

How to remove this?

1 ACCEPTED SOLUTION

@Sriram Pusuluri 

Steps: (ensure you are in correct scope)

-> navigate to this variant "Announcement SNC"

https://instanceName.service-now.com/now/builder/ui/edit/experience/aa881cad73c4301045216238edf6a716/86ade92043076510ae791febb7b8f20e/274aa58953100110b662ddeeff7b12bd

-> remember the system property "glide.ux.user_criteria_enabled" should be present with value as true

-> click on Edit Audiences

AnkurBawiskar_0-1766419729612.png

-> click on Add Audience

AnkurBawiskar_1-1766419757573.png

 

-> Click Open audiences in platform

-> Click "New"

AnkurBawiskar_2-1766419805237.png

-> then add details like this and click Submit

AnkurBawiskar_3-1766419832912.png

-> select the newly created Audience

AnkurBawiskar_4-1766419886713.png

-> then ensure the roles to whom it has to be shown

-> repeat the same for "Upcoming Task SNC" and "Quick link SNC" variant

AnkurBawiskar_5-1766419999567.png

 

AnkurBawiskar_6-1766420027294.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

12 REPLIES 12

Ankur Bawiskar
Tera Patron

@Sriram Pusuluri 

go here and toggle off those Announcements and Upcoming Tasks

if you want to disable quick links also you can do

AnkurBawiskar_0-1766149809180.png

Before:

AnkurBawiskar_1-1766149842447.png

After Disabling

AnkurBawiskar_2-1766149876059.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Sriram Pusuluri 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

 

If I did this it will effect for everyone right, I want to do that for only one user

@Sriram Pusuluri 

I believe I shared a working solution based on your original question.

You didn't mention about removing it for only 1 user in your question.

Please mark my response as correct.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader