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3 weeks ago
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3 weeks ago
Steps: (ensure you are in correct scope)
-> navigate to this variant "Announcement SNC"
https://instanceName.service-now.com/now/builder/ui/edit/experience/aa881cad73c4301045216238edf6a716/86ade92043076510ae791febb7b8f20e/274aa58953100110b662ddeeff7b12bd
-> remember the system property "glide.ux.user_criteria_enabled" should be present with value as true
-> click on Edit Audiences
-> click on Add Audience
-> Click Open audiences in platform
-> Click "New"
-> then add details like this and click Submit
-> select the newly created Audience
-> then ensure the roles to whom it has to be shown
-> repeat the same for "Upcoming Task SNC" and "Quick link SNC" variant
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
any update to my above point?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
@Ankur Bawiskar I have posted wrongly, I need to ask for one user
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3 weeks ago
you need to identify the UI builder component associated to it
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
You can add a user criteria using Audience option for "Announcement SNC" variant to hide announcement section for targeted user.
Regards,
Siddhesh Gawade
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3 weeks ago
@Siddhesh Gawade How Can I navigate this?
