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3 weeks ago
Hi everyone,
In Service Operations Workspace (SOW), I have sidebar icons (like "AIOps configuration") that appear in the workspace but are not visible in the UI Builder "Side Navigation" settings or the main chrome_toolbar JSON.
I found them as separate records in the sys_ux_page_property table.
My questions:
What is the best way to hide these? Should I delete the record or set roles to ["nobody"]?
Why don't these individual properties appear in the UI Builder visual editor?
Thanks!
Solved! Go to Solution.
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3 weeks ago
better to avoid deleting and add admin or nobody role
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
better to avoid deleting and add admin or nobody role
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 weeks ago
I have modified the side bar via the SOW experience UI and my icon changes aren't reflecting. Wondering if there is a known issue with this? I'm on Zurich patch 7.
