How to remove Side Nav icons in SOW that don't show in UI Builder? 'Service operations workspace'
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2 hours ago
Hi everyone,
In Service Operations Workspace (SOW), I have sidebar icons (like "AIOps configuration") that appear in the workspace but are not visible in the UI Builder "Side Navigation" settings or the main chrome_toolbar JSON.
I found them as separate records in the sys_ux_page_property table.
My questions:
What is the best way to hide these? Should I delete the record or set roles to ["nobody"]?
Why don't these individual properties appear in the UI Builder visual editor?
Thanks!
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2 hours ago
screenshots please what you are referring?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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an hour ago
I am referring to the side panel Icons in SOW.
Not able to remve this options AIOps Dashboards, AIOps configuration, Express List, Service Dashboard because this are configured from the different scope and from different UX Page Properties.
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an hour ago
these can be disabled from Experience settings within your workspace
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
