How to Restrict 'Change Request' from Appearing in SOW Search Bar and Record opening

SiddeswaraJ
Tera Contributor

I'm working on Service Operations Workspace (SOW) and I need to restrict 'Change Request' records from appearing and opening via the workspace's search bar.

 note:

I do not want to restrict this in global search — only in the SOW workspace search bar.

I have tried updating the Search Application and removing the change_request Search Source, but the records still appear

SiddeswaraJ_0-1748584724453.jpegSiddeswaraJ_1-1748584730305.jpeg

In the table m2m_search_context_config_search_source, filter the workspace Service Operations Workspace (SOW) and remove the one has source=change_request. It has the order 200 in the original, This one I Have already tried in my PDI but it did'nt worked.

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