How to determine which UI action is running on a form on service operations workspace

[LivashanN]

Good Day Everyone, 

Is there any way that we can determine which UI action specifically is running on a form, more for service operations workspace but will be nice to note for all scenarios.

I have tried inspecting the pages and looking for something related to sys_id but could not get anything close to that, working with the name or label does not help as well, as we have multiple that might run for different applications.

The button specifically im looking for is Create Request and Create Change on the interaction form that is bundled as per the screenshot.

[VikMach · Accepted solution]

For workspace these are most likely configured in sys_declarative_action_assignment table. In some cases these are configured from UI Action itself.

OOB - For Create Request it is configured in -
https://YOURINSTANCENAMEHERE.service-now.com/sys_declarative_action_assignment.do?sys_id=7dfcdba7b57a4210f87774aeaa46dcde&sysparm_view=&sysparm_domain=null&sysparm_domain_scope=null&sysparm_record_row=4&sysparm_record_rows=11&sysparm_record_list=tableCONTAINSinteraction%5eORDERBYorder

For Create change it is configured in - 
https://YOURINSTANCENAMEHERE.service-now.com/sys_declarative_action_assignment.do?sys_id=bae3fa1b23440110b8f7dc1756bf658f&sysparm_view=advanced&sysparm_domain=null&sysparm_domain_scope=null

Hope this helps.

Let me know if it worked.

Regards,
Vikas K

[LivashanN]

This worked perfectly, thank you for the help, this is exactly what i was looking for.

[VikMach]

You're welcome!