How to set up the list view for the Service Operation Workspace column

[SotaT]

I would like to know how to set the list view for the Service Operation Workspace column. When I click on Service Operation Workspace > Home > Your team's work > catalog tasks assigned to your team, a list of sc_task appears at the bottom of the screen. I would like to specify the view for this list, but I don't know how to do it. Please advise.

[SotaT]

@Shruti  

I changed the SOW landing page view, but Your work > catalog tasks assigned to you remained unchanged. Is there another way to do this?

[Lynda1]

The steps Shruti provided changes the List in SOW, does not change the Home Page. The area you are trying to change is done in the UI Builder. According to this document it can be done in the classic UI.  I have not gotten to modifying these but this might help you?

Configure the donut color in the Overview section <- this is the starting point, there are pages on how to configure within this

This might be more useful

Configure Standard Record Page in Service Operations Workspace

[SotaT]

@Lynda1 

I read the documentation, but there are no specific instructions, and I am having trouble making the changes. If it is possible to make the changes, could you please provide me with specific instructions?

[Lynda1]

I have not gotten to figuring that out yet. I will most definitely share! I did find it one time and could not find it again when responding.

It is changes within the Landing page, I believe I found it in this area using UI Builder

The ServiceNow documentation is really bad when it comes to modifying this stuff. An old Admin broke the landing page, took me a month to finally find a video showing how to properly edit this landing page.

I will share when/if I get to figuring this area out.

[Shruti]

Hi @SotaT ,

Did you try with other ITIl users?

Try to restore list to column defaults