Import existing reports and dashboards into Service Operations Workspace

[VanshS]

I have explored all available options, and it appears that importing existing reports and dashboards into the Service Operations Workspace is not currently possible.

Could someone please confirm whether any method or workaround exists to achieve this? Any insights you have would be greatly appreciated.

[Ankur Bawiskar]

@VanshS 

no way to do this OOTB.

SOW supports adding Platform Analytics dashboards.

SOW can only support adding a link to classic dashboard for end users, embedding or importing them into SOW is not supported

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@VanshS 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[VanshS]

Could you please reply if you get a chance?

[VanshS]

I've another question for you - so what would you suggest should be implemented for end users so that they not really need to create dashboards from scratch instead of that navigating to it from SOW itself?

Also if you could share any best practices/ articles on SOW as we are in the process of implementing it in our org, that would be really helpful.