Interactive filter sys_user_group table

[Giuseppe4]

I have created a reference interactive filter to filter Incident and sc_req_item records, and it works correctly. However, when I impersonate another user, the interactive filter shows "No records found," even though the impersonated user can see sys_user_group records. How can I resolve this issue?

[DGAJ]

Hi @Giuseppe4 ,

Have you looked at the query_range or report_view acls? You can check if the user has access to via these acls since this a report/dashboard.

*******************************************************************************************
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards,