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New /Add button in Related list action

Hello All,   I am trying to create an Add button in the related list ( in this case, Incident and problem task), but not sure how I am not getting it right, Can I get some documentation around this, so I try it myself? I tried the same in related rec...

PaulSylo_1-1706221879340.png PaulSylo_0-1706221797716.png
Paulsylo by Tera Sage
  • 9158 Views
  • 4 replies
  • 4 helpfuls

Resolved! Service Operation Workspace

Hello,  I have a question regarding Service Operations Workspace. "In the Service Operation workspace, the 'Open in UI Builder' button is not visible in the Configure Workspace record. However, in the Agent workspace, it is visible, and I can edit th...

Abeer-khan by Tera Guru
  • 3682 Views
  • 6 replies
  • 1 helpfuls

Resolved! SOW Incident Resolve Dialog Box

Hi!  After looking through a lot of community questions, ServiceNow Docs etc., I am still wondering how to configure the SOW Dialog Box that appears when clicking on the "Resolve" UI Action in the Service Operations Workspace (see picture).What I wan...

Benjamin_T by Tera Contributor
  • 4315 Views
  • 1 replies
  • 6 helpfuls

Resolved! Service Operations Workspace

Hello, I have noticed after Vancouver upgrade I'm unable to see the 'Open in UI Builder' button on the top right of configure workspace (In the UX App Configuration Service Operations Workspace page). I have also noticed in Vancouver's UI builder the...

Abeer-khan by Tera Guru
  • 1350 Views
  • 2 replies
  • 1 helpfuls