IRM - Heatmap in classic risk, how to use/configure heatmap in advance risk
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‎04-14-2025 07:31 AM
Hello Community,
We have recently migrated from classic to advance risk. For existing dashboards, I am trying to modify the report fields from old to new fields (as per relevant table). However, the heatmap shows empty details. As I am trying to configure report using interactive filter - Reference - RAM selection and adding widget - assessment on report.
It doesn't give me exact output.
Queries:
- How to setup heatmap for existing dashboards for advance risk
- Or how to add filter to existing ootb heatmap on risk workspace for cyber security etc kind of reports.
- Using this ServiceNow doc, I tried however there is no output( tried to add widgets - (Advance inherent heatmap and Advance Residual heatmap)
-If we use 'enable heatmap' checkbox option on Risk assessment setup(RAM) this is also not giving appropriate result