Hide the Knowledge article read time and Reviewed By data on the Knowledge articles

[varunkumar1]

Hello,

In SOW, when I open the knowledge articles, I see the article read length information and Reviewed By user information. Please let me know how can we hide these two details on the knowledge articles in Service Operation Workspace.

[JaeggerLegane]

You'll need to update the UI page "kb_view" and delete the related vars.
For example author/revised by is located here:

Steps:
1. Filter navigator -> UI pages
2. Search for the UI page "kb_view"

[varunkumar1]

Hi JaeggerLagane,

I passed empty values in the variable related to the Author, but still Author name is populating in the KB article in the Service Operations Workspace view.

It is not working.

[jclavijo]

Hi @varunkumar1, did you found something helpful?

I just found this: https://developer.servicenow.com/dev.do#!/reference/next-experience/xanadu/shared-components/sn-know... but it requires knowledge about hot to access and modify Next Experience components...