Issue: User is unable to read the values of Version and Language fields
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‎02-25-2025 03:40 AM
Issue: The Version and Language fields on an open knowledge article in the SOW have the same color background and text, making the fields unreadable.
Steps to Recreate:
- Navigate to SOW
- Open any Knowledge article
- Scroll down to the bottom of the article to view Version and Language fields
Issue: User is unable to read the values of Version and Language fields
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‎02-25-2025 03:57 AM
did you recently upgrade?
when was the last time it worked fine?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎02-25-2025 04:14 AM
I don't know when it was working. We are facing this issue recently.
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‎02-25-2025 03:59 AM
when I clicked Edit button it opened up the Editing of article
How did you open up the version and language?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎02-25-2025 04:13 AM
Hello Ankur,
when I click on Language or version it will show dropdown with choices.