Issue: User is unable to read the values of Version and Language fields

smitaD
Tera Contributor

Issue: The Version and Language fields on an open knowledge article in the SOW have the same color background and text, making the fields unreadable.

Steps to Recreate:
- Navigate to SOW
- Open any Knowledge article
- Scroll down to the bottom of the article to view Version and Language fields

Issue: User is unable to read the values of Version and Language fields

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8 REPLIES 8

Ankur Bawiskar
Tera Patron
Tera Patron

@smitaD 

did you recently upgrade?

when was the last time it worked fine?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

I don't know when it was working. We are facing this issue recently.

Ankur Bawiskar
Tera Patron
Tera Patron

@smitaD 

when I clicked Edit button it opened up the Editing of article

How did you open up the version and language?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hello Ankur,

when I click on Language or version it will show dropdown with choices.

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