Missing Teams Chat Links
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11-25-2024 08:40 AM
hi,
for some reason the teams chat link is suddenly no longer available when logging in as tier 1 agents (see screenshot).
it works fine if i login using my own account.
only thing i can think of is i installed Notify Connector for Microsoft Teams.
but i have now uninstalled it and the chat link is still not appearing.
many thanks.
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