How to add Incident Task in Workspace

Prateek1
Tera Contributor

How to add Incident task on this view . In Related list  i have already added it  but still it not visible in classic view . Also i have tried https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0999646#:~:text=Navigate%20to...  still doesn't work 

Prateek1_0-1732532747685.png

 

2 ACCEPTED SOLUTIONS

Hi @Prateek1 ,

 

If you want to add Incident task related list workspace view  as you mentioned over above screenshot in question, be on the same record in workspace.

 

Click on your profile (top right) and click on related list:

PradeepThipani_0-1732540349402.png

 

Add Incident task related record to right side then you can see in workspace view.

 

PradeepThipani_1-1732540428521.png

 

 

Thanks,

Pradeep

 

 

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep

View solution in original post

@Prateek1 , Please open workspace and a record for which table you wanted to add. Then you can see related list option from the workspace.

 

 

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep

View solution in original post

7 REPLIES 7

Sayali_Suryawan
Tera Guru

Hello Prateek1
If I am not mistaken, you want related incident tasks displayed above the related list view, correct?

i want this 

Prateek1_0-1732533267510.png

 

Hi @Prateek1 ,

 

If you want to add Incident task related list workspace view  as you mentioned over above screenshot in question, be on the same record in workspace.

 

Click on your profile (top right) and click on related list:

PradeepThipani_0-1732540349402.png

 

Add Incident task related record to right side then you can see in workspace view.

 

PradeepThipani_1-1732540428521.png

 

 

Thanks,

Pradeep

 

 

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep

i don't have that option 

Prateek1_0-1732542283106.png