Not redirecting to the landing page

joshmorris
Tera Guru

joshmorris_0-1743069043785.png

This rule doesn't work, it is not directing non admin itil users to the SOW. Any help?

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@joshmorris 

are you sure you are testing with correct role user?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Ankur Bawiskar
Tera Patron
Tera Patron

@joshmorris 

check this

Homepage Redirect Rules in Next Experience 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@joshmorris 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Shivalika
Mega Sage

Hello @joshmorris 

 

Check the link for SOW landing page that's given, if the link is incorrect it won't work. 

 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

 

Regards,

 

Shivalika 

 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

 

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