07-04-2024 02:30 AM
I am planning to implement notification(alerts) in Service operation workspace for all ITIL users, these notification should stay for more than 7 days . Can i use INBOX for same ?
07-06-2024 11:07 AM
HI @purvapare https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/service-operation...
07-09-2024 02:24 AM
The inbox is already configured , basically I want to generate alerts/notification when request items are assigned for ITIL role.
