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Notifications in Workspace using Inbox

purvapare
Tera Contributor

‎07-04-2024 02:30 AM

I am planning to implement notification(alerts) in Service operation workspace for all ITIL users, these notification should stay for more than 7 days . Can i use INBOX for same ? 

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purvapare
Tera Contributor
In response to The Matrix

‎07-09-2024 02:24 AM

The inbox is already configured , basically I want to generate alerts/notification when request items are assigned for ITIL role.

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