Add dashboard to serviceoperations workspace

[josmad]

Hi there,

Could you guide/ suggest me on how to add a dashboard to serviceoperationsworkspace landing page?

Thank you.

[chetanb]

Hello @josmad ,

Did you get a chance to check on SOW landing page ->click on personalise button and then drag and drop Dashboard component to the location and then click on configure provide necessary details and then save.

make sure that dashboard which you are adding must be shareable and having appropriate visibility settings.

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Regards,

CB

[AndersBGS]

Hi @josmad ,

A Dashboard create with normal reports / performance analytics widgets can't be added to a workspace. You either need to recreate the the dashboard in the workspace or wait until Washington DC release, where there will be a migration option of dashboards to Platform Analytics.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[Community Alums]

Hi @josmad ,

Unfortunately, It's not possible to add a custom dashboard to your workspace.

You can create a new App (/now/udes_dashboards/home) using UI Builder and create only one page which contains a Dashboard viewport.

Please follow my solution : https://www.servicenow.com/community/itsm-forum/how-to-add-dashboards-to-agent-workspace/td-p/573706...

[Haseeb-Ahmed]

Hi @josmad ,

Adding custom dashboard capability on the ITSM landing page will be available from the SOW 5.0 version which will be released in May and will be compatible with the W DC and Xanadu family versions.

Please accept the solution or give a thumbs up if it answers your query.

Thanks,
Haseeb Ahmed