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Number of "Fields Display" Limit in "Record Form" Activities (Playbooks)

Daniel_san
Kilo Sage

Hello ServiceNow Community,

I’m reaching out for assistance with an issue we’ve encountered in SOW. Specifically, in "Record Form" activities within playbooks, when 18 or more fields are added, they stop displaying normally in the workspace. Instead, users must click on one of the activity’s buttons/actions to open a pop-up with the form/fields to be filled.


Question:

Does anyone know how to modify the number of fields limit for these activities?
I assume this might be configured in the UI Builder page, but I haven’t been able to locate the setting.

Any insights or guidance would be greatly appreciated!

 

Thank you in advance,
Dani S.

1 REPLY 1

Ankur Bawiskar
Tera Patron

@Daniel_san 

screenshots please

I think it's Out of the box platform limitation

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader