Options for Service Operations Workspace Dashboard (dashboard choice, filter, tabs etc)

[catho]

I have had a request that we customise the SOW dashboard/landing page to allow the user to switch between dashboards (we have different dashboards for different groups, and some of the users work in both groups, but will change focus daily).

Looking at the landing page builder - I cannot see any options to:

1) Create filters (ie standardise reports, and they can swap between assignment groups for the filter)

I found a YT session on Unified Filters - but it says it is for custom workspace / dashboards (https://www.youtube.com/watch?v=5KX_W8jMy2E)

2) I tried enabling the permission glide.next_experience.user_selected_landing_page_enabled ( Configure a user-selected start page- https://www.servicenow.com/docs/bundle/xanadu-platform-user-interface/page/administer/navigation-and-ui/task/configure-user-selected-start-page-preference.html)  which didn't help.

Is there any way I can achieve the desired result (allowing a user to swap between two landing pages in SOW) either by:

- adding filters to filter the data based on assignment group

- create a landing page with multiple tabs

- allow the user to pick dashboards (ideal)

[Mark Manders]

You could just create Platform Analytics Dashboards and add them to the workspace. They won't be landing pages, but at least your users can switch easily between them.

I just checked my instance (Xanadu Patch 4) and there you can add a filter as component to a landing page.

[veronikalac]

Hello Mark,

by any chance, do you remember what was meant by the "can add a filter as component to a landing page" ? Where can you add that filter and what filter?
I will appreciate any info 🙂 

Have a nice day