Playbook in SOW Side Bar

[Nenad Berbatovi]

Dear Community,

I would like to know if Playbook are available in the Side Bar of SOW? I can use it in incident form as a new tab when the condition for playbook match. But I have nothing in the Side Bar (Playbook icon is displayed). I'm wondering if this feature is not linked to some other functionality.

Best regards,

Nenad

[Sarthak Kashyap]

Hi @Nenad Berbatovi ,

Please check below links

https://www.servicenow.com/community/next-experience-articles/adding-a-playbook-record-page-tab-to-a...

https://www.servicenow.com/community/service-operations-workspace/playbook-tab-isn-t-visible-in-sow/...

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

[Nenad Berbatovi]

Thank you. My Playbook is ok in Record Page Tab. i would like to know if it's possible to configure it in the Side bar?