Currently, the SOW alert record for a customer instance does not display a tab.
The customer is expected to work with the Playbook in the Playbook tab of the SOW to resolve the issue.
I created a Playbook based on the PDI em_alert table and validated it on a real machine.
As a result, the Playbook tab was visible in the Washington version, but disappeared after upgrading to Xanado.
For both customer instances and PDIs, a playbook tab is displayed for records other than em_alert (For example, the incident table).
So I have two questions.
・As an OOTB condition that Playbook tabs can be displayed in community articles, "! =em_alert". Can I see the OOTB playbook tab in the alerts table?
・Also, was the condition added from Xanado? Washington ver. The mystery that came out in.
