Quick/Bulk Edit in SOW

[maciep]

I've been tasked with disabling the ability to update a Config Item in the SOW based on the name of the CI. So if somebody in the SOW, opens their nav, heads down to the CMDB section and chooses a CI list, then they should not be able to modify any CIs with a matching name.

This includes being modified from the normal form, the quick edit form and the bulk edit form. We are currently on Xanadu but Zurich is right around the corner for us. I'm not sure if the approach would need to change between versions but some posts I've found seem to indicate that's the case.

I am able to configure the bulk Edit button using the declarative action. However, that's targeting the Global table and the configuration I need could only be set if it targeted a specific table like cmdb_ci. So I don't think I want to change the main Edit declarative action in that way.

And even if I could get that to work, the quick edit button is still there. And I haven't found a way to disable it on some records and not others. Plus, it is also a quick preview which may still be desired.

So I thought maybe I could disable the "Update" button the quick/bulk edit forms based on a CI Name. But I'm struggling to figure out thow that works. And I think it may work differently between versions. Some advice says the "workspace" is used there, but that doesn't seem to be the case from what I can tell.

I've been going in circles between looking at views, declarative actions, ui builder pages and page collections, but I can't seem to find how I'm supposed to accomplish that.

If anyone could point me in the right direction or have any tips to try to figure out, it would be appreciated. Thanks!