"New" list banner button on Service Operation Workspace

[Clement_V]

Hello !

I want to add the "New" button on the related list Schedule Entries in SOW that is alredy present in ITSM view, but I don't know the better option (UI Actions/Action Assignment/Declaratives Actions/...).

Sevice Operation Workspace

ITSM View

Can someone point me in the right direction please ?

Thanks

 

[PVJShareKnowled]

Hello @Clement_V 

Good day! Please open this UI action named "New" and enable(tick mark) "Workspace form button" under 'Workspace tab. This will make the already existing ui action to work on Workspace as well.

[Aniket15]

@Clement_V  You would need a declarative action for the NEW button to appear on related list in SOW. UI action is not supported on list and related list in SOW. 

One option is you can refer an existing "New" button for any of the related list in SOW already (sys_declarative_action_assignment) is the table and try to duplicate all the items in this action. 

OR, its a learning curve in the begining but follow the tutorials below to make you NEW button work. 

reference you tube tutorial for ADD button

reference documentation for declarative actions

Please mark my answer helpful/correct if it helps you solve the problem.