Redirect an agent to the CSM/FSM landing page / default home page for users.

[Madhusudhan6]

Hi there,

We're currently working on a project for a customer, CSM/FSM Workspace to be the default home page for users.

Thanks,

Madhusudhan.

[Ankur Bawiskar]

@Madhusudhan6 

Did you check that script include and update your logic?

[Community Alums]

Hi @Madhusudhan6 ,

We have OOTB feature, using that your user can setup their default landing page !!

1. The admin must enable the glide.next_experience.user_selected_landing_page_enabled system property.
   1. Select All to open the navigation filter, enter sys_properties.list, and press Enter to view the System Property table in list view.
   2. Locate and open the glide.next_experience.user_selected_landing_page_enabled property.
   3. Verify that Value is set to true.
2. In your instance, select the user menu 
3. In the user menu list, select Preferences.
4. Select the User Experience tile.
5. Select the Current start page list.
6. Choose your start page from these options.

   Current start page list

   Field	Description
   Use the default	The default landing page as configured by the administrator.
   Use Dashboards	If using Core UI responsive dashboards, the start page is set to the last dashboard you visited.
   Use the page that I'm on now	Set the current page as your default start page.
   Continue where I last left off	Set the last page you visited in ServiceNow as the start page when you next log in.