Service Operations Workspace – Make custom icon in sidebar panel to open a new tab with in workspace
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07-21-2025 02:47 AM
I have a requirement, in which I need to create custom icon in the sidebar panel and onclick it is supposed to open in a new tab with in the work space. Example: If I have "Home" already opened and if I click on the "book-outline icon" it should open a tab beside "Home" tab. Clicking on "book-outline icon" is configured with a iframe which opens knowledge portal.
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07-21-2025 02:56 AM
check this blog
Service Operations Workspace – How to add a custom icon below “Home” on the sidebar panel?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader