Service Operations Workspace Overview Greeting

ashley_henderso
Tera Contributor

How do you get the greeting to display at the top of the Service Operations Workspace after it has been closed? 

1 ACCEPTED SOLUTION

Haseeb-Ahmed
ServiceNow Employee
ServiceNow Employee

Hi @ashley_henderso ,

You may change the value from true to false for user preference "sow.incident.landing_page_header_collapsed" (sys_user_preference)

 

Screenshot 2024-02-09 at 9.56.31 AM.png

 

Please accept the solution or give a thumbs up if it answers your query.

Thanks,
Haseeb Ahmed

View solution in original post

3 REPLIES 3

Haseeb-Ahmed
ServiceNow Employee
ServiceNow Employee

Hi @ashley_henderso ,

You may change the value from true to false for user preference "sow.incident.landing_page_header_collapsed" (sys_user_preference)

 

Screenshot 2024-02-09 at 9.56.31 AM.png

 

Please accept the solution or give a thumbs up if it answers your query.

Thanks,
Haseeb Ahmed

Hello I am currently on the Yokohoma release and this didn't work for me. Greeting banner still not showing. Any suggestions?

ashley_henderso
Tera Contributor

Yes, that resolves the issue. Thank you!