SOW - How to remove the On-call notification preference tab?

[JLeong]

Hi Guys,

In SOW, under  Schedules, how can we remove the tab for the "On-call notification preference tab"?

Thanks.

[Harsh_Deep]

Hello @JLeong 

Go to the sys_ux_screen_condition table and in screen search for the tab name and then add some screen condition.

This will solve your problem.

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.

[JLeong]

Hi Harsh Deep, I tried but it says it is private. The scope application  On-Call UI Components for Configurable Workspaces is also not listed.

Thanks,

[Haseeb-Ahmed]

Hi @JLeong, 

did you try updating (active false) screen record under Related List 

https://YourIntance.service-now.com/sys_ux_screen_type.do?sys_id=14c2a4f643b07110377050e01fb8f254

[JLeong]

Yes, I did, but its read only.