SOW not redirecting as home page

[joshmorris]

I have tried everything to get the SOW to redirect to ITIL users but it just wont work and always uses the value in the glide.login.home system property. It seems like it takes precedent over all the rules set. Any help as I have tried everything already posted on the community?

[Community Alums · Accepted solution]

Hi @joshmorris ,

Please follow the steps mentioned inthe article :

https://www.servicenow.com/community/next-experience-articles/homepage-redirect-rules-in-next-experi...

Also, https://www.servicenow.com/community/sysadmin-forum/redirect-an-agent-to-the-service-operations-work...

[joshmorris]

Found the answer on the top article linked in the replies. Missing a system property was the issue