Updating content in "Record Information" tab in SOW

[mhashemi]

I am trying to update the "Record Information" tab for INC, CHG, RITM, and SCTASK. For example, I want to add a "watch list" card, but do not see how to do that.

The steps I have taken are:

1. UI Builder -> Service Operations Workspace experience -> Record SNC page
2. In the content pane, under Body\Form\Resizable panes container\right, selected Contextual sidebar -> selected Record Information SNC viewport -> duplicated so I can edit the tab
3. In the content pane, I see Body\New Contact Cards Container

I tried adding different types of objects but I don't know how to hook these up to the record's watch list. I have attached a screenshot of (part of) the current state (including the most recent thing I tried adding) 

How do add cards to this tab?

[PoonkodiS]

Hi @mhashemi 

you are talking about this part?

-Poonkodi

[mhashemi]

@PoonkodiS, good question. No, I mean this part

[Nayan ArchX]

Hi, 

https://horizon.servicenow.com/workspace/page-templates/record-page-vertical

https://www.servicenow.com/community/servicenow-ai-platform-forum/configure-record-information-tab-i...

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Thanks

Nayan Patel

IT ServiceNow Consult, ServiceNow ArchX

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