ServiceNow Theme Builder – Survey

ServiceNow User Research Survey: Theme Builder ⭐️ Help evaluate and shape the future of ServiceNow's Theme Builder experience in this 10-15 minute survey. ⭐️ Survey's Purpose: This survey aims to gath...

Useful resources for learning about Subscription Management V2

Subscription Management v2 includes an enhanced user interface that prioritizes actionable data and provides an easy way to allocate subscriptions using recommended groups. To learn more, refer to the...

Platform Fundamentals Academy - February 15th, 2024 - All About Subscription Management

On February 15th, 2024, we had an informative session where we focused on "All About Subscription Management." We dove into the essentials of tracking and managing product subscriptions efficiently. T...

Keeping your instance database footprint tidy (08): Maintain Email

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Keeping your instance database footprint tidy? Reducing instance database footprint? An important subject, thou...

Washington DC Features - Personal Top Picks

Here is a list of features that will be released in the Washington DC ServiceNow release which are my top picks, FLOW DESIGNER CHANGES FDIH DashboardView the average and maximum run times of flows dur...

Keeping your instance database footprint tidy (07): Cleanup Shadow tables

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Keeping your instance database footprint tidy? Reducing instance database footprint? An important subject, thou...

2023 - Platform Academy Sessions

Click on the topic for a quick recap, including recording the session and your reference presentation. You can check out all of our previously recorded Platform Academy sessions via this YouTube playl...

How to install Agent client collector using a non admin standard user

Installing ACC using a system user or admin user may sometimes get a push back, hence in this video I attempt to install ACC using a non admin local standard user How to install ACC with a non admin l...

Keeping your instance database footprint tidy (06): Drop syslog_trans_prejakarta* tables

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Keeping your instance database footprint tidy? Reducing instance database footprint? An important subject, thou...

Do not run into that weird Flow Designer bug, Part 3

After my initial two posts on the subject (refer to Part 1 and Part 2), I never expected that my series on strange issues in Flow Designer would continue, and I'm asking myself: Is it really true that...

Keeping your instance database footprint tidy (05): Lower duration Table Rotation

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Keeping your instance database footprint tidy? Reducing instance database footprint? An important subject, thou...

ServiceNow Service Catalog Best Practices: Designing and Optimizing Service Offerings

In today's fast-paced business environment, organizations are constantly striving to improve their service delivery and streamline their operations. One way to achieve this is by implementing a robust...

ServiceNow scoped apps and their data models

ServiceNow Key Management Framework [ sn_kmf ] Below is the awesomenow creativeworks design model of above app Data Model :  downloadable link : Github file Data model walkthrough :

ServiceNow Certified Implementation Specialist - Integrated Risk Management preparation video series

ServiceNow CIS IRM is a very good exam to test your knowledge of ServiceNow IRM related modules, in this youtube playlist I have covered the notes that I have created as part of exam preparation. I ha...