JSON Encoding

Introduction: This article is enhancement of my old article i.e. JSON Parsing. I got few comments on that article where people wanted to achieve few things. I will be dividing them into use case and t...

3 Questions to Help Decide if the Problem is Worth the Time

This is for anyone who's ever been buried in things to do, but lectured on doing only "what's best for the business". How do you make that decision? Here's 3 simple questions to help.

How can we enable multiple select Variable in Service Catalog

This video demonstrates how can we select multiple values in a variable in Service Catalog. Please mark this helpful it helped you. Cheers, Hardit Singh

Setup Data Archive and Destroy rules in ServiceNow

Please mark this video helpful if it helped you.

ServiceNow - Table Rotation vs Extension vs Table Cleaner

There seems to be some confusion around when it comes to what Table Rotation, Table Extension and Table Cleaner do in ServiceNow.I'll try here to explain a bit more in detail the differences between t...

How to Load COVID-19 Infection Data In Your Instance

There have been a lot of requests recently to view current COVID-19 infection information. To simplify my users’ experience, I was asked how we can display this on a dashboard along with other informa...

Delta exams, embrace them!

Hi there, Another release is coming soon: Orlando. With a new release, also the delta exams window will be opened again (March 26, 2020 through June 24, 2020). Again?! Yes, again  Delta exams With th...

Notify (Madrid and later): Twilio Direct driver vs Twilio driver

Have you been using Notify before Madrid? Are you now on (or planning to be on) Madrid or later? Then this post is of your interest. After upgrade the Notify application modules will look something li...

Adding "Copy Permalink" to the top of your Knowledge Base Article view (kb_view)

I was recently browsing the Idea Portal on this Community (you did know we had this, didn't you?) to see what our customers have been suggesting we add to the platform, and I came across some really g...

Access Server Side variable directly in the <script> tag of HTML in widget.

All, Recently I came across as post on community where, the requirement was to access the server script variable in the Client Controller - function($scope) { /* widget controller */ var c = this; t...

Clone - Frequently Asked Questions - F.A.Q

Hello All, I am creating this blog to provide an area where customers can provide feedback on the knowledge article: KB0715621 - CLONE - Frequently asked Questions (FAQ) If you have any questions, fee...

TechBytes Episode 57: Optimizing concurrent licenses using SAM

In this episode, product owners Rohan Tyagi and Julian Flores talk about managing and optimizing concurrent software licenses using the ServiceNow Software Asset Management (SAM) application, includin...

What is the ServiceNow OEM program & technology?

Platform As A Service. That's it, that's all OEM is. I'll elaborate: For those of us in the know, the phrase "ServiceNow's platform is the best kept secret in technology" is no stretch of the truth. T...

Getting started as a ServiceNow System Administrator

I am often asked how to get started as a ServiceNow sys admin or how to become a better System Administrator. While there are many questions and answers like this on the ServiceNow community, I though...