"Hide and Protect" Update Set

Part of the Developer Toolbox Series. Available as a separate Update Set on Share. The "Hide and Protect" Update Set adds functionality to tag certain records in the CI, Group and User tables so they ...

TNT: "oldValue" in Client Scripts is NOT the Same as Previous Value

Part of the Tips 'N Tricks" series. Just wanted to remind people that the "oldValue" parameter in Client Scripts is actually the value of the field when the form loaded and is NOT necessarily the valu...

Fix Script vs Background Script - Which is the better choice?

Have you ever found yourself in this situation:  I know I have. I usually don't like doing Data Fixes and found myself back in the position recently. Running Data Fixes can be an incredibly stressful...

Quiver of Code Part IV

Disclaimer: The ideas, thoughts, and opinions in this post reflect my own views and do not necessarily represent the views of my employer, Accenture. The published API of ServiceNow is quite large and...

Happy Halloween Everyone !!! -A Special Halloween Themed Service Portal 404 Page 🎃🎃🎃🎃🎃

Happy Halloween Everyone !!!!! Here's a special Halloween Themed Service Portal 404 page Find the update set download Link in the comments.

Flow Designer - A sample demo

This video is a small demo of how I accomplish the following tasks using a Flow Designer. ** Request group membership for a user - from a catalog item, providing the user, groups and manager as the in...

This Week in Flow Designer/IntegrationHub - October 20, 2020

Office Hours Next session: October 21, 2020 at 2 PM EDT / 11 AM PDT / 1800 UTC - Come with any questions or troubleshooting you want to talk through. No formal presentation, just discussions you bring...

Extension Points and their uses

Extension Points A couple of years ago I worked on a project to enable plugin-like possibilities for Scoped Apps. The goal was to allow application authors to define points in their applications where...

Process Automation Designer - An Introduction

There are many applications and teams in ServiceNow today that may be participating in your business processes. Simple processes are easy enough to handle, like basic requests that require an approval...

TechBytes Episode 58: Predictive Intelligence Workbench

In this episode, product manager Raghu Vemuri talks about the PI Workbench application, new in the Paris release. PI Workbench helps you add machine learning (ML) to your ServiceNow workflows, and mon...

ServiceNow Developer Meetup Hyderabad : Flow Designer and IntegrationHub

Hi Guy's, I gave presentation on Flow Designer and IntegrationHub in Hyderabad developer meetup. I am attaching the PDF of the PowerPoint to this blog. Thanks,Ashutosh Munot

Managed Documents Module

I recently looked at managed documents module in ServiceNow to analyze if we should adopt it and use it or not. Just sharing out my knowledge and understanding of it to help anyone else who might be l...

List of Notify Connectors and their types

Notify supports two kinds of Connectors (internally also known as drivers) -- Telephony Connectors and Conference Connectors. Telephony Connectors These connectors are meant for providers who support ...

Flow Designer Inbound Email

Hello Community I'd translated one of my Servicenow videos from Spanish to English. I hope this will be helpful. I'm sorry if the translation it's not correct, all the comments are welcome. If you fin...