Jack Yu
ServiceNow Employee
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11-15-2021
09:15 AM
This is a summary of the top spoke enhancements in the November Store release - read on to learn more about all of the latest updates!
- Enhanced Look up Contacts by Email action to include segment membership, which provides CSAT and Customer Value Score from Qualtrics
- New sample outbound flow to upsert customer contact from ServiceNow to Qualtrics
- New sample flow to route to different subflows based on Qualtric's CSAT and Customer Value Score
Microsoft Dynamics 365 for Finance and Operations Spoke (1.1.0)
- New actions:
- Create Invoice
- Create Goods Receipt
- Create Transfer Order
- Create Transfer Order Lines
Microsoft Exchange Server Spoke (2.2.0)
- New actions:
- Update a Calendar Meeting
- Delete Calendar Event for User
- Look up Meetings Stream
- Look up Folder ID
- New actions:
- Generate Encoded Query
- Look up Latest Comment on Record
Oracle HCM Cloud Spoke (2.5.0)
- New action:
- Look up Organization Payment Method
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