K25 Platform Product Resource Hub

[Lisa Holenstein]

Welcome to the Platform Product Resource Hub! You got sent here because you talked to one of our Platform Product Managers at Knowledge 2025.

This resource is designed to provide customers visiting any of the booths and labs, breakouts, or other sessions with valuable information and links. Here, you will find a variety of materials to enhance your experience, including:

• Academy Series
• Useful Resources
• Customer Surveys

Dive into these sections and make the most of your time at Knowledge 25!

Academy Series

Explore our comprehensive academy series, offering in-depth tutorials and training sessions to help you master the Platform products.

https://sn.works/academy

Sign up now: https://sn.works/academy/register

Useful Resources

Access a curated list of resources, including documentation, toolkits, and support channels, to assist you in maximizing the potential of the Platform product.

Workflow Automation

This Center of Excellence https://sn.works/CoE covers flows, playbooks, decision tables, triggers, approvals, and more.

Next Experience

This Center of Excellence http://nxtxp.link/coe covers workspaces and Next Experience pages.

Implementing Now Assist  

If you are licensed for Now Assist and starting your implementation journey but you are not sure where to start, try here: https://sn.works/nowassist/implement 

Upgrades

Accelerate your upgrades with the Upgrade Toolkits:

https://sn.works/upgrades/toolkit/yokohama

https://sn.works/upgrades/toolkit/xanadu 

Mobile Apps

Mobile Quick Start Guide

Platform Analytics

Getting Started with Platform Analytics

Customer Surveys

Share your feedback through our customer surveys and help us improve your experience with insights directly from the Platform product team.

Platform Product Feedback https://sn.works/feedback/community

Upgrade Experience https://sn.works/upgrades/survey_2025