Washington DC Features - Personal Top Picks

[Harneet Sital]

Here is a list of features that will be released in the Washington DC ServiceNow release which are my top picks,

FLOW DESIGNER CHANGES

FDIH Dashboard
View the average and maximum run times of flows during the last 14 days. Use the trend data to identify the flows that are running unexpectedly.

Flow generation
Create multi-step flow outlines with generative AI. Flow outlines require configuration to add input values and data references.

Save flows automatically as you edit

Flow Designer automatically saves flows as you work on them. Flow Designer no longer displays a Save button while you edit a flow.

Undo and redo support
Undo changes that you've made while editing a flow. Redo the changes that you’ve undone. Flow Designer only tracks changes while you're editing a flow.

ON DEMAND BACKUP

As part of a renewed focus on guidance and user experience, we have included information underneath options that can lengthen your clone time. We have introduced a new ‘On demand backup’ option which allows you to take a fresh backup as part of your clone. This can be useful if you want to include newly published changes in your clone and you do not want to wait for the next nightly backup.

WORKFLOW STUDIO

The ServiceNow Workflow Studio application provides a single location to access all process automation applications. Workflow Studio is a new application in the Washington DC release.

Features : 

• Access Decision Builder from Workflow Studio: Use Decision Builder to create and maintain decision rules.
• Flow Designer opens within Workflow Studio: The prior Flow Designer menu option now opens Workflow Studio.
• Integration Hub Connections dashboard: The Integration Hub Connections dashboard opens within Workflow Studio. The prior Integration Hub Connections dashboard menu option now opens Workflow Studio.
• Process Automation Designer: Process Automation Designer opens within Workflow Studio. The prior Process Automation Designer menu option now opens Workflow Studio

AUTOMATED TESTING FRAMEWORK : 

• Performance profiling: Use the performance profiling feature for performance testing on your instance. You can now detect performance degradation when you upgrade your instance and then investigate and fix the issues.
• Configurable workspace support: Use the required workspace from the default options for the Form UI field in the Form test step category.

SAVING CATALOG ITEM FORMS AS DRAFTS

Enable catalog item requesters to save the drafts of the catalog item forms on the portals, such as the ServiceNow Employee Center ServiceNow Service Portal, and the Now Mobile app.

Requesters can save the drafts when they come across situations, such as lengthy forms and requesters who don't have enough information to submit the record but don't want to discard the forms. They can save the draft and start editing from wherever they left off. Requesters can access the saved drafts from the My Request widget in a new Drafts tab.

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