Add item to service portal user dropdown menu ("Profile" / "Logout" ...)

[Vespertinus]

Hello SNow community,

i found this to add menu items in normal portals user dropdown menu:

https://fruitionpartners.eu/blog/2017/03/15/add-new-menu-item-servicenows-header-profile-dropdown/

but this does not work for Service Portal. Any suggestions / ideas to get this also working in Service Portal?

Thanks and bes regards

Vesp

[Abhishek Raj3 · Accepted solution]

Hi Vespertinus,

In service portal it is defined under theme.

open the theme called stock.There you can see stock header.

open the stock header and click on clone widget.

After clonning only you can edit it.

this the clone widget.

as highlighted you can add your new dropdown there.And you have to select your header as copy of stock header or whatever name you have given.

you can see in above screen shot new dropdown is added.

Thanks,

Abhishek

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[Vaishnavi35]

Hi Abhishek,

Your reply really helped me. I wanted to ask whether clicking on "Clone Widget" will effect the portal or the Application in any way?

Regards,

Vaishnavi

[anurag92]

You might need to replicate 'Stock Header' Widget and add options as required:

[Vespertinus]

Hello Abhishek, Hello Anurag,

thx for fast reply. Directly worked for me!

Best regards

Vesp