Please help me translate the options of the Reference Field via System Localization > Translated Names / Fields.

[Irene M]

Hi everyone good day!

Can someone please help me translate the options of the reference field? The data of the reference field comes from a newly created table. (Please check each screenshot below):

As you can see in the portal, the field that I'm trying to translate is a TRF which means, this should be translated via System Localization > Translated Names / Fields.

The field is a reference to a newly created table. I tried translating them, but it's not working. 

This is via System Localization > Translated Names / Fields.

Can someone please help me translate them? Thanks in advance.

[Ankur Bawiskar]

Hi,

for the newly created table make the Questions field as Translated Text type instead of normal string and no need for any record into Translated Name / Field table

regards
Ankur

[Irene M]

Hi Mr @Ankur Bawiskar I appreciate your response but I'm still confused. Can you show it to me instead, please?

[Ankur Bawiskar]

Hi,

open the dictionary for Questions field and change the type from String to Translated text

Clear instance cache using cache.do and then logout and login again

https://instanceName.service-now.com/cache.do

regards
Ankur

[Irene M]

Hi @Ankur Bawiskar,

I'm done changing the String to Translated Text

but then when I went back to portal and switch to Spanish the choices are gone. But if I revert it to English, it will re-appear.

But if I revert it to English, it will re-appear.