Add two approval when state change from assess to authorize

[Samiksha2]

Hi All,

I have a requirement to add below steps in Emergency Change:

1. When User submit the Emergency Change it will first go to Peer approval and state change to access

2. After peer approval state change to Authorize and it will ask for two approval group.(CAB and eCAB).

1st step is working correctly but in step 2 eCAB approval is not populating in Approvers.

I have created Change Approval Policy but both approver should populate when state is authorize.

I thought to add approver in flow but that is readonly.

Please help here.

Thanks,

Sam

[Dr Atul G- LNG]

Sorry @Samiksha2 

Tried all , may be some glicth , which we are not able to find out

https://www.servicenow.com/community/itsm-forum/emergency-change-workflow-automatically-going-throug...

or log a Now Suppprt case. 

[Samiksha2]

@Dr Atul G- LNG  Thank you very much for your time and effort.

I will raise a HI ticket and will see.

Thanks,

Sam

[Dr Atul G- LNG]

I will try in my PDI too today. 

[Samiksha2]

Hi @Dr Atul G- LNG ,

In PDI it is working. yesterday I created everything in PDI and it work so I did the same step in client instance. I guess something is wrong with instance.

[Dr Atul G- LNG]

Okay... some other workflow or property is blocking.