I have the request to allow users to bulk "accept" incidents from the list view in SOW. I was looking to make it a select option like how the "Assign to me" button is in the drop-down, but I cannot find where I can add it to this list.
You need to create a Declarative Action (List type) on the Incident table.
The key part is the Group field on the Action Assignment. Set it to the same group used by “Assign to me” (e.g. Global Now Actions).
If the Group isn’t set correctly, it will show as a separate button instead of under the Edit (x) dropdown.
You need to create a Declarative Action (List type) on the Incident table.
The key part is the Group field on the Action Assignment. Set it to the same group used by “Assign to me” (e.g. Global Now Actions).
If the Group isn’t set correctly, it will show as a separate button instead of under the Edit (x) dropdown.
