Advanced Reference Qualifier not working in Portal for Catalog Item

[Waleska]

We have a variable set that asks for a Building location (type of Reference) then we ask users to select a Floor (also type of Reference).

For the Floor variable I did the following in the Advanced Reference Qualifier:
javascript: 'u_building_locationIN' + current.variables.building_location;

This is working on the non-portal view of the Item (so when I was using "Try It") it was working. However, in the portal view (customer view). It is not working. Floor shows "No matches found" consistently.

I did some research and tried the Script Include method, where the script include will have "return 'u_building_locationIN' + building;". Same issue, works when I use the "Try It" option, but doesn't work when testing via the Portal view.

I am guessing it is something simple that I am missing, but all the coffee in the world is not helping me figure this out.

[Willem]

Let us know if you need help with that. Good start is with any before query business rule on the table or Read ACL.

[Waleska · Accepted solution]

Turned out to be an issue with the Name calculation script I was using to create the Display name of Floor + Location. All fixed now.

Thank you everyone for the assistance. The fact that it worked on the Try it Now threw me off thinking it was just an issue with the javascript/script include, when the whole time it was an issue with a calculation script of a field within the Floor table.

[Willem]

Glad you were able to solve this. Thanks for sharing! 🙂

[Prateek kumar]

How did you figure this out? Is there any log in the system? or created a HI ticket?