AI Search - Configure Result Layout

[Joe1]

I'm looking at turning on AI Search for my instance, so I have been playing around with it in a sub-PROD environment. So far, it seems to be working well!

I know that people will expect Interactions to be searchable, so I added them to the index. I also figured out how to add facets so these can be filtered. So far, these work great. However, I can't seem to adjust how the search results appear.

See here:

I would like to populate more data in these, such as who the Interaction was opened for, date and time, etc. Currently I just have the Short Description showing. I'd also like to get rid of the "Generic" text and replace it with something, you know, useful.

Thanks for your help!

[LearnerNitin]

Hi @Joe1 - Did you find a solution to this ? In our case , the description is not coming as well. There is very less documentation around setting this up

[Joe1]

I have not, sorry. If/when I do I will share here!

[rojachiliveru1]

Hi @Joe1 Did you get solution for this?

[Community Alums · Accepted solution]

Hello, you can adjust this via the EVAM View Config Table [sys_ux_composite_data_template_predicate]. There you have the View Template Reference Field where you select a specific UX Template. These Templates are stored in the [sys_ux_composite_data_template] table.