AI Skill to read data from knowledge article

sandeep3791
Tera Contributor

Hi All,

 

We are trying to create a custom AI skill that can take input from order records and searh available KA to return a response.

 

we have created required test KA and defined Retriever as a Tool for this custom skill so it can perform RAG on the KA to return grounded response. Used search profile-based tool with OOTB search profile - Search sources as shown below - 

 

sandeep3791_1-1793176502549.png

 

 

I am still getting empty response from this tool 

 

sandeep3791_0-1793175981350.png

 

can someone explain what going wrong here?

 

Also, what does the 'search query' define in the tool is used during run time? 

 

Thank you

 

 

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