APM Licensing Question

Bill_Ymr_61
Mega Guru

‎08-19-2019 05:27 AM

We are preparing to implement Application Portfolio Management (APM), and a licensing question has come up.  We know that there are 3 roles associated with APM: Admin (sn_apm.apm_admin), Analyst (sn_apm.apm_analyst), and User (sn_apm.apm_user).  We are also aware that Admin and Analyst require a license, but what about the User role?

We've posed this question to our CSR, but have not received a reply yet. 

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5 REPLIES 5

Ashish Nahar
Kilo Guru

‎08-19-2019 07:06 AM

Here you go

 

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Please mark the my response as correct and helpful as per the impact.

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RS31
Giga Contributor
In response to Ashish Nahar

‎09-13-2021 12:13 AM

Response above is very helful.

May i also please know if it is only Analyst role which is paid in case of APM?

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Ashish Nahar
Kilo Guru
In response to RS31

‎09-13-2021 04:24 AM

This one is very old. The ITBM licensing structure has changed. As per new licensing structure you have a role APM user. it applies to any one who is either an analyst, APM admin or user.

 

APM User
Application Portfolio Management - APM user is any user with the right to access Application Portfolio Management.

 

Please contact your servicenow account executive for further details on how your contract is set up

Bill_Ymr_61
Mega Guru
In response to RS31

‎09-13-2021 04:31 AM

Both roles (Planner and Analyst) are a paid subscription.