APM Licensing Question

Bill_Ymr_61
Mega Guru

We are preparing to implement Application Portfolio Management (APM), and a licensing question has come up.  We know that there are 3 roles associated with APM: Admin (sn_apm.apm_admin), Analyst (sn_apm.apm_analyst), and User (sn_apm.apm_user).  We are also aware that Admin and Analyst require a license, but what about the User role?

We've posed this question to our CSR, but have not received a reply yet. 

5 REPLIES 5

Ashish Nahar
Kilo Guru

Here you go

 

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Please mark the my response as correct and helpful as per the impact.

Response above is very helful.

May i also please know if it is only Analyst role which is paid in case of APM?

This one is very old. The ITBM licensing structure has changed. As per new licensing structure you have a role APM user. it applies to any one who is either an analyst, APM admin or user.

 

APM User
Application Portfolio Management - APM user is any user with the right to access Application Portfolio Management.

 

Please contact your servicenow account executive for further details on how your contract is set up

Both roles (Planner and Analyst) are a paid subscription.